Terms of Use

Effective Date: 1st April 2025
Website: www.rightside.co.in
Company: Right Side Business Solutions Private Limited

1. Acceptance of Terms

By accessing and using the website www.rightside.co.in (“Site”) and/or any products or services offered by Right Side Business Solutions Private Limited (“RightSide,” “we,” “our,” “us”), you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

2. Services Overview

RightSide provides communication and software solutions including but not limited to CRMaaS, UCaaS, CCaaS, IVRaaS, ITSMaaS, telephony systems, ticketing platforms, and AI integrations. These services may be offered as SaaS, on-premise, or hybrid deployments.

3. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services.

4. User Obligations

By using our Site or services, you agree:

  • To provide accurate and complete information
  • Not to misuse our services, engage in illegal activities, or violate any laws
  • To maintain the confidentiality of your login credentials
  • Not to attempt to reverse-engineer or disrupt the Site or services

5. Intellectual Property

All content on this Site, including text, graphics, logos, software, and trademarks, is the property of RightSide or its licensors and is protected under applicable intellectual property laws. You may not copy, modify, reproduce, or distribute any part of the Site without prior written permission.

6. Third-Party Tools and Links

Our services may include access to third-party tools or links. We are not responsible for the content, privacy, or practices of third-party websites or platforms.

7. Privacy

Your use of our Site and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

8. Service Availability and Modifications

We may modify, suspend, or discontinue any part of the Site or services at any time without notice. We do not guarantee uninterrupted or error-free operation of the Site or services.

9. Disclaimers

The Site and all services are provided “as is” and “as available.” We make no warranties, express or implied, including but not limited to fitness for a particular purpose, merchantability, or non-infringement.

10. Limitation of Liability

RightSide shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or services.

11. Indemnification

You agree to indemnify and hold harmless RightSide, its directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or services, or your violation of these Terms.

12. Termination

We reserve the right to suspend or terminate your access to the Site or services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

13. Governing Law

These Terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

14. Changes to These Terms

We may update these Terms at any time by posting the revised version on this page. Your continued use of the Site or services after such changes constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact:

Right Side Business Solutions Private Limited
Email: support@rightside.co.in
Website: www.rightside.co.in