Hyda CallTrace empowers businesses to boost customer engagement, streamline sales and support teams, and make smarter decisions, all while ensuring compliance and delivering a better customer experience.
Works directly on mobile networks, so no apps are needed.
Stay up-to-date with regulatory requirements and industry standards effortlessly, reducing the risk of non-compliance and potential penalties.
Protect user privacy by replacing actual phone numbers with temporary or virtual numbers during interactions. This ensures that sensitive contact information remains confidential.
Track every call, follow up faster, and close smarter — with Hydacalltrace.
Implements robust security protocols, including encryption and secure tunnels, to protect data and communications. Security features are essential for maintaining the integrity and privacy of transmitted information.
Unlock valuable insights from customer interactions, enhance agent performance, ensure compliance, and improve overall customer experience.
Integrate with APIs (Application Programming Interfaces) to seamlessly incorporate number masking into existing applications and platforms.
Provide the option to record and log communications for transparency, dispute resolution, or compliance purposes.
Maintain detailed logs of all communications with debtors for transparency and documentation purposes.
We build elegant business software applications. Using a wide range of technologies, we develop, improve, migrate, and support software applications. This aids us in finding the best fit for our Clients’ business requirements when deciding which solution to implement.
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I Have Had the Privilege and Good Honour to work with Right Side Solutions for over a decade Now. Over the past decade, the company and its founders have made Right Side a one-stop shop for most Business requirements. They offer all Call Centre solutions, including IVR/Bulk SMS and integrated WhatsApp Services. The team of Right Side Solutions are extremely pleasant and always available to help you. I have never heard a NO/Not Possible/Cannot be done in the past ten years from Any of their Team Members. THE BIGGEST Difference between them and their competitors is they customise.
I had a fantastic experience with Right Side Business Solutions. Sujeet and the team are very helpful. The services and the software exceeded my expectations. We are using the products in Mumbai and Chennai. I highly recommend them to anyone looking for quality products and excellent service.
Right Side has consistently demonstrated a remarkable level of professionalism and expertise in \\`End User Communication\\` Solutions. The team operates with high level of transparency and their prompt responses to queries, make it easy to work together. As a partner, they always try to know our pain points in business and provide us solution/advice to tackle them. The results they have delivered for us have had positive impact on our operations, enhancing our efficiency and overall performance. I highly recommend Right Side to anyone seeking top notch services in the Customer Engagement Space.
Unlock the potential of digital transformation. Get tailor-made solutions to streamline your processes, enhance communication, and drive growth.
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Your Partner for Smart Communication Solutions - Delivering Impactful Outcomes with Tailored Software Solutions!
